Sorting belongings
Explain which possessions are to remain and which decisions are still open. Ask how those instructions will be handled before approving the removal scope.

Charlotte, North Carolina
MasterTech Environmental Charlotte provides hoarding cleanup, including sorting, removal and cleaning. If belongings or accumulated waste are keeping rooms from being used, tell us which parts of the Charlotte property need attention. Describe what you want to address first and who is arranging the work.
SET THE SCOPE
Start with the area you want to address first. Describe a room you want to use, access needed for a repair or accumulated waste you want removed. Explain whether the property is occupied or being prepared for another use, and identify any spaces you want left outside the request.
Tell us who is arranging the cleanup and which belongings need further discussion. If the people involved have different expectations, raise those questions before approving removal. Note items you want retained and ask how those wishes can be addressed in the proposed work.
Our hoarding cleanup service can involve several types of work. The extent of each depends on the contents and conditions at the property.
Explain which possessions are to remain and which decisions are still open. Ask how those instructions will be handled before approving the removal scope.
Describe the contents you want removed, including bulky pieces and material spread across several rooms. Ask what removal and disposal arrangements the proposed scope includes.
Ask which exposed surfaces need cleaning or sanitizing. Mention known damage and ask whether repairs need a separate scope.
Our hoarding cleanup approach explains sorting, removal and cleaning as distinct parts of the work.

CHARLOTTE COLLECTION RULES
According to the City of Charlotte, bulky-item collection must be scheduled in advance. The city's guidance covers large household items such as furniture and mattresses, with preparation and placement rules. If you intend to use that resident service, confirm the specific items and arrangements with the city before setting them outside.
Keep questions about municipal pickup separate from the sorting and cleaning you want inside the property. When discussing MasterTech cleanup, ask what removal and disposal the proposed work includes. For a managed building, check collection arrangements with the property manager as well.
If the City of Charlotte or your property manager has sent a notice, refer to its named conditions and dates when discussing the cleanup. Share the relevant requirements with personal details removed where possible. Charlotte's Code Enforcement guidance describes the city's inspection and correction process; direct questions about that process to the city.
Ask which requested tasks are included in the cleanup proposal. If the notice also concerns repairs or requires a separate review, discuss those with the party responsible. Confirm with the issuer what is needed to address the notice rather than treating a cleanup estimate as confirmation.
Yes. Explain your role and ask about cleanup for your relative's property. Identify who is arranging access and who should be included in questions about the belongings.
Identify the belongings you want retained and ask whether those wishes can be included in the proposed scope. Discuss any item-specific cleaning or recovery questions before approving the work.
Describe the affected rooms, contents, stairs or access limitations, and known cleaning concerns. Ask what the estimate includes and which decisions remain open.
Contact MasterTech with the location, the rooms involved and your first priority. You can also call (704) 966-2846 anytime, 24/7, to discuss hoarding cleanup.