Effective Date: August 7, 2026
MasterTech Environmental Charlotte (“MasterTech Environmental Charlotte,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide.
We may collect personal information including:
Name
Phone number
Email address
Property address
Information related to your inspection or service request
Any information you voluntarily provide when contacting us
We use your information to:
Schedule inspections and appointments
Provide estimates and service proposals
Communicate regarding inspections, testing, remediation, and restoration services
Respond to questions and customer service requests
Send appointment reminders and service updates
Improve our services and customer experience
If you provide your mobile phone number and consent to receive text messages, we may send you messages regarding:
Appointment confirmations and reminders
Scheduling and rescheduling
Technician arrival notifications
Inspection updates
Customer support
Service-related communications
Message frequency varies based on your service needs.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share information only when necessary to:
Provide requested services
Comply with legal obligations
Protect our rights or the safety of our customers
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
MasterTech Environmental Charlotte
Phone: (704) 966-2846
Email: JeanMarie@
Website: www.